REDEFINING STANDARD PROCEDURES OF PASSENGER SERVICE

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The objective of this project is to create a portable tailored manual that redefines standard procedures of Qatar Airways. This manual could facilitate independent learning and inculcate correct handling procedures for the new Airport Service Agents. It aims to improve product knowledge, increase productivity and shorten the tutorage period.



 

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Project by:
Entrepreneurship Centre
At Temasek Polytechnic, we believe that entrepreneurship is a mindset and discipline that must be embraced by students and staff alike. We subscribe to the study and practice of entrepreneurship both within and beyond the curriculum. Maximum opportunities are created to foster and facilitate multi-disciplinary learning and practice of entrepreneurship across the Polytechnic – regardless of the course of study and field of specialisation..